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In the literature of problem solving, the topic I am now taking up is called "problem representation." In the past 30 years, a great deal has been learned about how people solve problems by searching selectively through a problem space defined by a particular problem representation. Much less has been learned about how people acquire a representation for dealing with a new problem one they haven't previously encountered.
Herbert A. Simon, "Bounded rationality and organizational learning." Organization science 2.1 (1991): 125-134. | ||
