To found a great empire for the sole purpose of raising up a people of customers, may at first appear a project fit only for a nation of shopkeepers. It is however, a project altogether unfit for a nation of shopkeepers; but extremely fit for a nation whose government is influenced by shopkeepers.
Your most unhappy customers are your greatest source of learning.bill gates
As the technology matures, it becomes less and less relevant. The technology is taken for granted. Now, new customers enter the marketplace, customers who are not captivated by technology, but who instead want reliability, convenience, no fuss or bother, and low cost.donald norman
Wearing silver boots and a hat, armbands and a smile, he whipped out his paintbrush, so to speak, and in 20 minutes painted pictures of his customers with a flourish - while a fascinated crowd gathered, some gaping in disbelief.
Tofound a great Empirefor thesolepurpose of raising up a people of customers, mayat first sight appeara project fit only for a nation of shopkeepers. It is, however, a project altogether unfit for a nation of shopkeepers; but 798 extremely fit for a nation that isgoverned by shopkeepers. See Napoleon 607:68, Punch 672:7, Stoppard 825:66.Adam Smith
I don't think anyone has done a [tablet] product that I see customers wanting.steve ballmer
Marketing, and the whole firm, should devote extraordinary endeavour towards delighting, keeping for ever and expanding the sales to the 20 per cent of customers who provide 80 per cent.richard koch
About 80 percent of our customers buy our shoes not to compete in, but to wear in their leisure time.ralf metzenmacher
When I see a merchant over-polite to his customers, begging them to taste a little brandy and throwing half his goods on the counter,—thinks I, that man has an axe to grind.
Companies that go bankrupt are a danger to healthy competition. They are able to make their creditors and shareholders pay for their losses and bad management and then to start anew with assets that they essentially got for free, quite unlike the competition that has not gone bankrupt, who have to pay full price for their assets, but quite similar to how their customers have wanted their products, for too little money.erik naggum
The sneaking arts of underling tradesmen are thus erected into political maxims for the conduct of a great empire; for it is the most underling tradesmen only who make it a rule to employ chiefly their own customers. A great trader purchases his good always where they are cheapest and best, without regard to any little interest of this kind.Adam Smith
The vendors of flowers in the streets of London are wont to commend them to customers by crying: "All a blowing and a growing." It would be no small praise to Christians if we could say as much for them.charles haddon spurgeon
Never treat your audience as customers, always as partners.james (jimmy) stewart
I have been saying this for some time, but customers are not interested in grand games with higher-quality graphics and sound and epic stories. Only people who do not know the videogame business would advocate the release of next-generation machines when people are not interested in cutting-edge technologies.hiroshi yamauchi
You can't just ask customers what they want and then try to give that to them. By the time you get it built, they'll want something new.steve jobs
I get asked a lot why Apple's customers are so loyal. It's not because they belong to the Church of Mac! That's ridiculous.steve jobs
Marx has certainly had more customers then any other one aspiring economist. A billion people think his ideas are important; and for the historian of thought that fact makes them important.karl marx
Organizations are defined from the inside out: they are described by who reports to whom, by departments and processes and matrices and perks. A business, on the other hand, is defined from the outside in by markets, suppliers, customers, and competitors.Thomas A. Stewart
To recap: we decided to end the Google Video download to own/rent (DTO/DTR) program, and are now refocusing our Google Video engineering efforts. The week before last, we wrote to Google Video DTO/DTR program customers to let them know that videos they'd already bought would no longer be playable.
We also concluded that any single-machine locks and keys, or special time-out and self-destruct programs, would be onerous to our best customers and not effective against clever thieves. Because we could not devise practical physical security measures, we had to rely on the inherent honesty of our customers.
Today, no one would dispute that information technology has become the backbone of commerce. It underpins the operations of individual companies, ties together far-flung supply chains, and, increasingly, links businesses to the customers they serve. Hardly a dollar or a euro changes hands anymore without the aid of computer systems.
To found a great empire for the sole purpose of raising up a nation of customers may at first sight appear a project fit only for a nation of shopkeepers. It is, however, a project altogether unfit for a nation of shopkeepers, but extremely fit for a nation whose government is influenced by shopkeepers.Adam Smith
Old Tune, in whose banks we deposit our notes, Is a miser who always wants guineas for groats; He keeps all his customers still in arrears By lending them minutes and charging them years.